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807 lines
32 KiB
807 lines
32 KiB
3 years ago
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using System;
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using System.Collections.Generic;
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using System.Linq;
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using System.Text;
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using QMFrameWork.Data;
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using QMAPP.Entity.Sys;
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using System.Data;
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using QMFrameWork.Common.Task;
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namespace QMAPP.DAL.Sys
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{
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/// <summary>
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/// 支持交互DAL
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/// 创建者：wangyf
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/// 创建日期：2015.3.30
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/// </summary>
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public class SupportInteractionDAL : BaseDAL
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{
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#region 获取问题处理方法列表
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/// <summary>
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/// 获取问题处理方法列表
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/// </summary>
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/// <param name="condition">条件</param>
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/// <param name="page">数据页</param>
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/// <returns>数据页</returns>
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public DataPage GetList(SupportInteraction condition, DataPage page)
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{
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string sql = null;
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List<DataParameter> parameters = new List<DataParameter>();
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try
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{
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sql = this.GetQuerySql(condition, ref parameters);
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//分页关键字段及排序
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page.KeyName = "PID";
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if (string.IsNullOrEmpty(page.SortExpression))
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{
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page.SortExpression = "CDATE DESC";
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}
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using (IDataSession session = AppDataFactory.CreateMainSession())
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{
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sql = this.ChangeSqlByDB(sql, session);
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page = session.GetDataPage<SupportInteraction>(sql, parameters.ToArray(), page);
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}
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return page;
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题处理方法查询语句
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/// <summary>
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/// 获取问题处理方法查询语句
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/// </summary>
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/// <param name="user">查询条件</param>
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/// <param name="parameters">参数</param>
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/// <returns>查询语句</returns>
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private string GetQuerySql(SupportInteraction condition, ref List<DataParameter> parameters)
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{
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StringBuilder sqlBuilder = new StringBuilder();
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try
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{
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//构成查询语句
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sqlBuilder.Append(" SELECT DDB.PID,DDB.PSEQU,DDB.PTYPE,DDB.PDESP,DDB.SDEPT,DDB.SUSER,DDB.SOLVE,TYP.PTYPENAME AS PTypeName,CDATE,SHKEY, ");
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sqlBuilder.Append(" (SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.SUSER) AS SUserName, ");
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sqlBuilder.Append(" (SELECT ORGA.ORGADESC FROM T_QM_ORGANIZATION ORGA WHERE ORGA.ORGAID = DDB.SDEPT) AS SOrgaDesc ");
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sqlBuilder.Append(" FROM T_QM_ZPDDB DDB LEFT JOIN T_QM_ZPTYPE TYP ON DDB.PTYPE = TYP.PID ");
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sqlBuilder.Append(" WHERE DDB.FLGDEL = 0 AND DDB.ECIND = 1 ");
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if (!string.IsNullOrEmpty(condition.Shkey))
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{
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sqlBuilder.Append(" AND DDB.SHKEY LIKE '%" + condition.Shkey + "%'");
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}
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if (!string.IsNullOrEmpty(condition.PType))
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{
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sqlBuilder.Append(" AND DDB.PTYPE = @PTYPE ");
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parameters.Add(new DataParameter { ParameterName = "PTYPE", DataType = DbType.String, Value = condition.PType });
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}
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return sqlBuilder.ToString();
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题类型
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/// <summary>
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/// 获取问题类型
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/// </summary>
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/// <returns>数据页</returns>
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public List<SupportInteraction> GetTypeList()
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{
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string sql = null;
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List<DataParameter> parameters = new List<DataParameter>();
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List<SupportInteraction> resultList = null;
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try
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{
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sql = " SELECT TYP.PID,TYP.PTYPENAME FROM T_QM_ZPTYPE TYP WHERE TYP.FLGDEL = 0 ";
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using (IDataSession session = AppDataFactory.CreateMainSession())
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{
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sql = this.ChangeSqlByDB(sql, session);
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resultList = session.GetList<SupportInteraction>(sql, parameters.ToArray()).ToList<SupportInteraction>();
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}
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return resultList;
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题解决方法导出的数据
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/// <summary>
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/// 获取问题解决方法导出的数据
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/// </summary>
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/// <param name="user">查询条件</param>
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/// <returns>数据</returns>
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public DataTable GetExportData(SupportInteraction entity)
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{
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DataTable dt = null;
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string sql = null;
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List<DataParameter> parameters = new List<DataParameter>();
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try
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{
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dt = new DataTable();
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sql = this.GetExportSql(entity, ref parameters);
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sql += " ORDER BY CDATE DESC";
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using (IDataSession session = AppDataFactory.CreateMainSession())
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{
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sql = this.ChangeSqlByDB(sql, session);
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dt = session.GetTable(sql, parameters.ToArray());
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}
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return dt;
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题管理导出的数据
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/// <summary>
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/// 获取问题管理导出的数据
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/// </summary>
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/// <param name="user">查询条件</param>
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/// <returns>数据</returns>
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public DataTable GetProblemManageExportData(SupportInteraction entity, string userId, string OrganID)
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{
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DataTable dt = null;
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string sql = null;
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List<DataParameter> parameters = new List<DataParameter>();
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try
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{
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sql = this.GetProblemManageExportSql(entity, ref parameters, userId, OrganID);
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using (IDataSession session = AppDataFactory.CreateMainSession())
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{
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sql = this.ChangeSqlByDB(sql, session);
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dt = session.GetTable(sql, parameters.ToArray());
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}
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return dt;
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题解决方法导出查询语句
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/// <summary>
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/// 获取问题解决方法导出查询语句
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/// </summary>
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/// <param name="user">查询条件</param>
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/// <param name="parameters">参数</param>
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/// <returns>查询语句</returns>
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private string GetExportSql(SupportInteraction condition, ref List<DataParameter> parameters)
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{
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StringBuilder sqlBuilder = new StringBuilder();
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StringBuilder whereBuilder = new StringBuilder();
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try
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{
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//构成查询语句
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sqlBuilder.Append(" SELECT DDB.PID,DDB.PSEQU,DDB.PTYPE,DDB.PDESP,DDB.SDEPT,DDB.SUSER,DDB.SOLVE,DDB.REFER,TYP.PTYPENAME AS PTypeName,CDATE,SHKEY, ");
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sqlBuilder.Append(" (SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.SUSER) AS SUserName, ");
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sqlBuilder.Append(" (SELECT ORGA.ORGADESC FROM T_QM_ORGANIZATION ORGA WHERE ORGA.ORGAID = DDB.SDEPT) AS SOrgaDesc ");
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sqlBuilder.Append(" FROM T_QM_ZPDDB DDB LEFT JOIN T_QM_ZPTYPE TYP ON DDB.PTYPE = TYP.PID ");
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sqlBuilder.Append(" WHERE DDB.ECIND = 1 AND DDB.FLGDEL = 0 ");
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if (!string.IsNullOrEmpty(condition.Shkey))
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{
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sqlBuilder.Append(" AND DDB.SHKEY LIKE '%" + condition.Shkey + "%'");
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}
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if (!string.IsNullOrEmpty(condition.PType))
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{
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sqlBuilder.Append(" AND DDB.PTYPE = @PTYPE ");
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parameters.Add(new DataParameter { ParameterName = "PTYPE", DataType = DbType.String, Value = condition.PType });
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}
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return sqlBuilder.ToString();
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题管理导出查询语句
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/// <summary>
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/// 获取问题管理导出查询语句
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/// </summary>
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/// <param name="user">查询条件</param>
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/// <param name="parameters">参数</param>
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/// <returns>查询语句</returns>
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private string GetProblemManageExportSql(SupportInteraction condition, ref List<DataParameter> parameters, string userId, string OrganID)
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{
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StringBuilder sqlBuilder = new StringBuilder();
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StringBuilder whereBuilder = new StringBuilder();
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try
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{
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//构成查询语句
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sqlBuilder.Append(" SELECT DDB.PID,DDB.PSEQU,DDB.PTYPE,DDB.PDESP,DDB.SDEPT,DDB.SUSER,DDB.SOLVE,DDB.SDAYS,DDB.ECIND,TYP.PTYPENAME AS PTypeName,CDATE,SHKEY,DDB.CREATEDATE, ");
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sqlBuilder.Append(" (SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.SUSER) AS SUserName, ");
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sqlBuilder.Append(" (SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.CREATEUSER) AS CREATEUSER, ");
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sqlBuilder.Append(" (SELECT ORGA.ORGADESC FROM T_QM_ORGANIZATION ORGA WHERE ORGA.ORGAID = DDB.SDEPT) AS SOrgaDesc ");
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sqlBuilder.Append(" FROM T_QM_ZPDDB DDB LEFT JOIN T_QM_ZPTYPE TYP ON DDB.PTYPE = TYP.PID ");
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sqlBuilder.Append(" WHERE DDB.FLGDEL = 0 ");
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//创建人或者处理人等于当前用户
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sqlBuilder.Append(" AND (DDB.CREATEUSER = @CREATEUSER OR DDB.SUSER = @CREATEUSER OR (DDB.SUSER IS NULL AND DDB.SDEPT = @SDEPT))");
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parameters.Add(new DataParameter { ParameterName = "CREATEUSER", DataType = DbType.String, Value = userId });
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parameters.Add(new DataParameter { ParameterName = "SDEPT", DataType = DbType.String, Value = OrganID });
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//关键字
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if (!string.IsNullOrEmpty(condition.Shkey))
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{
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sqlBuilder.Append(" AND DDB.SHKEY LIKE '%" + condition.Shkey + "%'");
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}
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//问题类型
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if (!string.IsNullOrEmpty(condition.PType))
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{
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sqlBuilder.Append(" AND DDB.PTYPE = @PTYPE ");
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parameters.Add(new DataParameter { ParameterName = "PTYPE", DataType = DbType.String, Value = condition.PType });
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}
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//未解决标识
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if (!string.IsNullOrEmpty(condition.Ecind))
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{
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sqlBuilder.Append(" AND DDB.ECIND = @ECIND ");
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parameters.Add(new DataParameter { ParameterName = "ECIND", DataType = DbType.String, Value = condition.Ecind });
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}
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sqlBuilder.Append(" ORDER BY DDB.CREATEDATE DESC ");
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return sqlBuilder.ToString();
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题列表
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/// <summary>
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/// 获取问题列表
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/// </summary>
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/// <param name="condition">条件</param>
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/// <param name="page">数据页</param>
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/// <returns>数据页</returns>
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public DataPage GetProblemList(SupportInteraction condition, DataPage page, string userId, string OrganID)
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{
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string sql = null;
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List<DataParameter> parameters = new List<DataParameter>();
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try
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{
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sql = this.GetQueryProblemSql(condition, ref parameters, userId, OrganID);
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//分页关键字段及排序
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page.KeyName = "PID";
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if (string.IsNullOrEmpty(page.SortExpression))
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{
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page.SortExpression = "CREATEDATE DESC";
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}
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using (IDataSession session = AppDataFactory.CreateMainSession())
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{
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sql = this.ChangeSqlByDB(sql, session);
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page = session.GetDataPage<SupportInteraction>(sql, parameters.ToArray(), page);
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}
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return page;
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}
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catch (Exception ex)
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{
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throw ex;
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}
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}
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#endregion
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#region 获取问题列表查询语句
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/// <summary>
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/// 获取问题列表查询语句
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/// </summary>
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/// <param name="user">查询条件</param>
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/// <param name="parameters">参数</param>
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/// <returns>查询语句</returns>
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private string GetQueryProblemSql(SupportInteraction condition, ref List<DataParameter> parameters, string userId, string OrganID)
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{
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StringBuilder sqlBuilder = new StringBuilder();
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try
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{
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//构成查询语句
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sqlBuilder.Append(" SELECT DDB.PID,DDB.PSEQU,DDB.PTYPE,DDB.PDESP,DDB.SDEPT,DDB.SUSER,DDB.SOLVE,DDB.SDAYS,DDB.ECIND,TYP.PTYPENAME AS PTypeName,CDATE,SHKEY,DDB.CREATEDATE, ");
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sqlBuilder.Append(" (SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.CREATEUSER) AS CUserName, ");
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sqlBuilder.Append(" (SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.SUSER) AS SUserName, ");
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sqlBuilder.Append(" (SELECT ORGA.ORGADESC FROM T_QM_ORGANIZATION ORGA WHERE ORGA.ORGAID = DDB.SDEPT) AS SOrgaDesc ");
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sqlBuilder.Append(" FROM T_QM_ZPDDB DDB LEFT JOIN T_QM_ZPTYPE TYP ON DDB.PTYPE = TYP.PID ");
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sqlBuilder.Append(" WHERE DDB.FLGDEL = 0 ");
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//创建人或者处理人等于当前用户
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sqlBuilder.Append(" AND (DDB.CREATEUSER = @CREATEUSER OR DDB.SUSER = @CREATEUSER OR (DDB.SUSER IS NULL AND DDB.SDEPT = @SDEPT))");
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parameters.Add(new DataParameter { ParameterName = "CREATEUSER", DataType = DbType.String, Value = userId });
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|
|
parameters.Add(new DataParameter { ParameterName = "SDEPT", DataType = DbType.String, Value = OrganID });
|
||
|
|
//关键字
|
||
|
|
if (!string.IsNullOrEmpty(condition.Shkey))
|
||
|
|
{
|
||
|
|
sqlBuilder.Append(" AND DDB.SHKEY LIKE '%" + condition.Shkey + "%'");
|
||
|
|
}
|
||
|
|
//问题类型
|
||
|
|
if (!string.IsNullOrEmpty(condition.PType))
|
||
|
|
{
|
||
|
|
sqlBuilder.Append(" AND DDB.PTYPE = @PTYPE ");
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "PTYPE", DataType = DbType.String, Value = condition.PType });
|
||
|
|
}
|
||
|
|
//未解决标识
|
||
|
|
if (!string.IsNullOrEmpty(condition.Ecind))
|
||
|
|
{
|
||
|
|
sqlBuilder.Append(" AND DDB.ECIND = @ECIND ");
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "ECIND", DataType = DbType.String, Value = condition.Ecind });
|
||
|
|
}
|
||
|
|
|
||
|
|
return sqlBuilder.ToString();
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 获取问题编号
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// 获取问题编号
|
||
|
|
/// </summary>
|
||
|
|
/// <returns></returns>
|
||
|
|
public int GetSupportInteractionSeq(IDataSession session)
|
||
|
|
{
|
||
|
|
int returnSeq = 1;
|
||
|
|
string sql = " SELECT MAX(PSEQU) FROM T_QM_ZPDDB ";
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
try
|
||
|
|
{
|
||
|
|
sql = this.ChangeSqlByDB(sql, session);
|
||
|
|
Object obj = session.ExecuteSqlScalar(sql, parameters.ToArray());
|
||
|
|
if (obj != null && !string.IsNullOrEmpty(obj.ToString()))
|
||
|
|
{
|
||
|
|
returnSeq = Convert.ToInt32(obj) + 1;
|
||
|
|
}
|
||
|
|
|
||
|
|
return returnSeq;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 获取处理记录列表
|
||
|
|
/// <summary>
|
||
|
|
/// 获取处理记录列表
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="condition">条件</param>
|
||
|
|
/// <param name="page">数据页</param>
|
||
|
|
/// <returns>数据页</returns>
|
||
|
|
public DataPage GetSIDealList(ZPDealInfo condition, DataPage page)
|
||
|
|
{
|
||
|
|
StringBuilder sb = new StringBuilder();
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
try
|
||
|
|
{
|
||
|
|
sb.Append(@" SELECT ACTION,ACTIONTIME,
|
||
|
|
CUSER.USERNAME AS SUserName,
|
||
|
|
ORGA.ORGADESC AS SOrgaDesc
|
||
|
|
FROM T_QM_ZPDEALINFO DEAL
|
||
|
|
LEFT JOIN T_QM_ZPDDB DDB ON DEAL.ZPDDB_PID = DDB.PID
|
||
|
|
LEFT JOIN T_QM_USER CUSER ON CUSER.USERID = DEAL.SUSER
|
||
|
|
LEFT JOIN T_QM_ORGANIZATION ORGA ON ORGA.ORGAID = CUSER.ORGANID
|
||
|
|
WHERE DEAL.ZPDDB_PID = @ZPDDB_PID ");
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "ZPDDB_PID", DataType = DbType.String, Value = condition.ZPDDBPID });
|
||
|
|
//分页关键字段及排序
|
||
|
|
page.KeyName = "PID";
|
||
|
|
if (string.IsNullOrEmpty(page.SortExpression))
|
||
|
|
{
|
||
|
|
page.SortExpression = "ACTIONTIME ASC";
|
||
|
|
}
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
string sql = this.ChangeSqlByDB(sb.ToString(), session);
|
||
|
|
page = session.GetDataPage<ZPDealInfo>(sql, parameters.ToArray(), page);
|
||
|
|
}
|
||
|
|
return page;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 插入信息
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// 插入信息(单表)
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="">信息</param>
|
||
|
|
/// <returns>插入行数</returns>
|
||
|
|
public int Insert(SupportInteraction model)
|
||
|
|
{
|
||
|
|
int count = 0;
|
||
|
|
try
|
||
|
|
{
|
||
|
|
using (MutexLock myLock = new MutexLock("SupportInteraction"))
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
session.OpenTs();
|
||
|
|
|
||
|
|
model.PSequ = GetSupportInteractionSeq(session);
|
||
|
|
|
||
|
|
//插入基本信息
|
||
|
|
count = session.Insert<SupportInteraction>(model);
|
||
|
|
//插入支持交互记录
|
||
|
|
InsertDealInfo(session, model, "创建");
|
||
|
|
session.CommitTs();
|
||
|
|
}
|
||
|
|
return count;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 提交
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// 提交
|
||
|
|
/// </summary>
|
||
|
|
/// <returns>插入行数</returns>
|
||
|
|
public int UpdateSupportInteraction(SupportInteraction model, SupportInteraction userModel)
|
||
|
|
{
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
string sql = null;
|
||
|
|
int count = 0;
|
||
|
|
try
|
||
|
|
{
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
session.OpenTs();
|
||
|
|
|
||
|
|
sql = " UPDATE T_QM_ZPDDB SET SDEPT=@SDEPT,SUSER=@SUSER WHERE PID=@PID ";
|
||
|
|
//处理人为空时清理原来的处理人
|
||
|
|
if (!string.IsNullOrEmpty(model.SUser))
|
||
|
|
{
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SUSER", DataType = DbType.String, Value = model.SUser });
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SUSER", DataType = DbType.String, Value = DBNull.Value });
|
||
|
|
}
|
||
|
|
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SDEPT", DataType = DbType.String, Value = model.SDept });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "PID", DataType = DbType.String, Value = model.PID });
|
||
|
|
|
||
|
|
sql = this.ChangeSqlByDB(sql, session);
|
||
|
|
count = session.ExecuteSql(sql, parameters.ToArray());
|
||
|
|
|
||
|
|
sql = " SELECT ORGADESC AS SOrgaDesc FROM T_QM_ORGANIZATION WHERE ORGAID=@SDEPT ";
|
||
|
|
parameters.Clear();
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SDEPT", DataType = DbType.String, Value = model.SDept });
|
||
|
|
sql = this.ChangeSqlByDB(sql, session);
|
||
|
|
SupportInteraction orgaModel = session.Get<SupportInteraction>(sql, parameters.ToArray());
|
||
|
|
//流程信息
|
||
|
|
string dealInfoMessage = "转交至[" + orgaModel.SOrgaDesc + "]";
|
||
|
|
//用户信息不为空时
|
||
|
|
if (userModel != null && !string.IsNullOrEmpty(userModel.SUserName))
|
||
|
|
{
|
||
|
|
dealInfoMessage = "转交至[" + orgaModel.SOrgaDesc + "]-[" + userModel.SUserName + "]";
|
||
|
|
}
|
||
|
|
|
||
|
|
//插入支持交互记录
|
||
|
|
InsertDealInfo(session, model, dealInfoMessage);
|
||
|
|
session.CommitTs();
|
||
|
|
}
|
||
|
|
|
||
|
|
return count;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 获取指定用户的邮箱
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// 获取用户邮箱信息
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="model"></param>
|
||
|
|
/// <returns></returns>
|
||
|
|
public SupportInteraction GetUserModel(SupportInteraction model)
|
||
|
|
{
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
try
|
||
|
|
{
|
||
|
|
SupportInteraction userModel = null;
|
||
|
|
//提交人为空时返回
|
||
|
|
if (model == null || string.IsNullOrEmpty(model.SUser))
|
||
|
|
{
|
||
|
|
return userModel;
|
||
|
|
}
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
string sql = null;
|
||
|
|
//查询处理人员名称
|
||
|
|
sql = " SELECT USERNAME AS SUserName,EMAIL AS Email FROM T_QM_USER WHERE USERID=@USERID ";
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "USERID", DataType = DbType.String, Value = model.SUser });
|
||
|
|
sql = this.ChangeSqlByDB(sql, session);
|
||
|
|
userModel = session.Get<SupportInteraction>(sql, parameters.ToArray());
|
||
|
|
}
|
||
|
|
return userModel;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 发送邮件提醒
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// 给处理用户发送邮件提醒
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="userModel"></param>
|
||
|
|
private void SentMail(SupportInteraction userModel)
|
||
|
|
{
|
||
|
|
|
||
|
|
//如果提交的用户不为空时,给用户发送邮件提醒
|
||
|
|
}
|
||
|
|
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 解决问题
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// 解决问题
|
||
|
|
/// </summary>
|
||
|
|
/// <returns>插入行数</returns>
|
||
|
|
public int SloveSupportInteraction(SupportInteraction model)
|
||
|
|
{
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
StringBuilder sb = new StringBuilder();
|
||
|
|
string sql = null;
|
||
|
|
int count = 0;
|
||
|
|
try
|
||
|
|
{
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
session.OpenTs();
|
||
|
|
|
||
|
|
sb.Append(" UPDATE T_QM_ZPDDB SET SOLVE=@SOLVE,SHKEY=@SHKEY,ECIND='1',CDATE=@CDATE,SDAYS=@SDAYS,SUSER=@SUSER ");
|
||
|
|
if (!string.IsNullOrEmpty(model.IsRefer))
|
||
|
|
{
|
||
|
|
sb.Append(" ,ISREFER=@ISREFER,REFER=@REFER ");
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "ISREFER", DataType = DbType.String, Value = model.IsRefer });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "REFER", DataType = DbType.String, Value = model.Refer });
|
||
|
|
}
|
||
|
|
sb.Append(" WHERE PID=@PID ");
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SOLVE", DataType = DbType.String, Value = model.Solve });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SHKEY", DataType = DbType.String, Value = model.Shkey });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "PID", DataType = DbType.String, Value = model.PID });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "CDATE", DataType = DbType.DateTime, Value = model.CDate });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SDAYS", DataType = DbType.Decimal, Value = model.SDays });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SUSER", DataType = DbType.String, Value = model.SUser });
|
||
|
|
sql = this.ChangeSqlByDB(sb.ToString(), session);
|
||
|
|
count = session.ExecuteSql(sql, parameters.ToArray());
|
||
|
|
|
||
|
|
//插入支持交互记录
|
||
|
|
InsertDealInfo(session, model, "解决");
|
||
|
|
session.CommitTs();
|
||
|
|
}
|
||
|
|
return count;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 插入支持交互处理记录
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// 插入支持交互处理记录
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="session"></param>
|
||
|
|
/// <param name="model"></param>
|
||
|
|
private void InsertDealInfo(IDataSession session, SupportInteraction model, string flowName)
|
||
|
|
{
|
||
|
|
//交互处理表
|
||
|
|
ZPDealInfo zpDealInfo = new ZPDealInfo();
|
||
|
|
zpDealInfo.PID = Guid.NewGuid().ToString();
|
||
|
|
zpDealInfo.ZPDDBPID = model.PID;
|
||
|
|
zpDealInfo.SUser = model.CreateUser;
|
||
|
|
zpDealInfo.Action = flowName;
|
||
|
|
zpDealInfo.ActionTime = DateTime.Now;
|
||
|
|
session.Insert<ZPDealInfo>(zpDealInfo);
|
||
|
|
}
|
||
|
|
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 获取信息
|
||
|
|
/// <summary>
|
||
|
|
/// 获取信息
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="">条件</param>
|
||
|
|
/// <returns>*信息</returns>
|
||
|
|
public SupportInteraction Get(SupportInteraction model)
|
||
|
|
{
|
||
|
|
try
|
||
|
|
{
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
//获取信息
|
||
|
|
model = session.Get<SupportInteraction>(model);
|
||
|
|
}
|
||
|
|
return model;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 获取信息
|
||
|
|
/// <summary>
|
||
|
|
/// 获取信息
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="">条件</param>
|
||
|
|
/// <returns>*信息</returns>
|
||
|
|
public SupportInteraction GetInfo(SupportInteraction condition)
|
||
|
|
{
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
StringBuilder sb = new StringBuilder();
|
||
|
|
string sql = null;
|
||
|
|
try
|
||
|
|
{
|
||
|
|
sb.Append(@" SELECT DDB.PID,DDB.PSEQU,DDB.PTYPE,DDB.PDESP,DDB.SDEPT,DDB.SUSER,DDB.SOLVE,DDB.REFER,
|
||
|
|
DDB.ECIND,TYP.PTYPENAME AS PTypeName,SHKEY,DDB.CREATEDATE,DDB.CREATEUSER,DDB.ATTCHFILENAME,DDB.ATTCHFILE,
|
||
|
|
(SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.SUSER) AS SUserName,
|
||
|
|
(SELECT USERNAME FROM T_QM_USER CUSER WHERE CUSER.USERID = DDB.CREATEUSER) AS CUserName,
|
||
|
|
(SELECT ORGA.ORGADESC FROM T_QM_ORGANIZATION ORGA WHERE ORGA.ORGAID = DDB.SDEPT) AS SOrgaDesc
|
||
|
|
FROM T_QM_ZPDDB DDB LEFT JOIN T_QM_ZPTYPE TYP ON DDB.PTYPE = TYP.PID
|
||
|
|
WHERE DDB.FLGDEL = 0 AND DDB.PID = @PID ");
|
||
|
|
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "PID", DataType = DbType.String, Value = condition.PID });
|
||
|
|
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
sql = this.ChangeSqlByDB(sb.ToString(), session);
|
||
|
|
//获取信息
|
||
|
|
condition = session.Get<SupportInteraction>(sql, parameters.ToArray());
|
||
|
|
}
|
||
|
|
return condition;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 判断用户的机构是否在级流程中
|
||
|
|
/// <summary>
|
||
|
|
/// 判断用户的机构是否在级流程中
|
||
|
|
/// </summary>
|
||
|
|
/// <returns>数据页</returns>
|
||
|
|
public int CheckCurrentUserInFlowLevel(string flowLevel, string orgaID)
|
||
|
|
{
|
||
|
|
string sql = null;
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
Object obj = null;
|
||
|
|
try
|
||
|
|
{
|
||
|
|
sql = " SELECT COUNT(*) FROM T_QM_ZPFLOW WHERE FLOWLEVEL = @FLOWLEVEL AND SDEPT = @SDEPT ";
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "FLOWLEVEL", DataType = DbType.Int32, Value = flowLevel });
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "SDEPT", DataType = DbType.String, Value = orgaID });
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
sql = this.ChangeSqlByDB(sql, session);
|
||
|
|
obj = session.ExecuteSqlScalar(sql, parameters.ToArray());
|
||
|
|
}
|
||
|
|
return obj == null ? 0 : Convert.ToInt32(obj);
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 获取指定处理机构列表
|
||
|
|
/// <summary>
|
||
|
|
/// 获取指定处理机构列表
|
||
|
|
/// </summary>
|
||
|
|
/// <returns>数据页</returns>
|
||
|
|
public List<ZPFlow> GetNextFlowLevel(string flowLevel)
|
||
|
|
{
|
||
|
|
string sql = null;
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
List<ZPFlow> resultList = null;
|
||
|
|
try
|
||
|
|
{
|
||
|
|
sql = " SELECT PID,SDEPT,(SELECT ORGA.ORGADESC FROM T_QM_ORGANIZATION ORGA WHERE ORGA.ORGAID = SDEPT) AS SOrgaDesc FROM T_QM_ZPFLOW WHERE FLOWLEVEL = @FLOWLEVEL ";
|
||
|
|
parameters.Add(new DataParameter { ParameterName = "FLOWLEVEL", DataType = DbType.Int32, Value = flowLevel });
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
sql = this.ChangeSqlByDB(sql, session);
|
||
|
|
resultList = session.GetList<ZPFlow>(sql, parameters.ToArray()).ToList<ZPFlow>();
|
||
|
|
}
|
||
|
|
return resultList;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
|
||
|
|
#region 获取所有机构列表
|
||
|
|
/// <summary>
|
||
|
|
/// 获取所有机构列表
|
||
|
|
/// </summary>
|
||
|
|
/// <returns>数据页</returns>
|
||
|
|
public List<ZPFlow> GetAllFlowLevel()
|
||
|
|
{
|
||
|
|
string sql = null;
|
||
|
|
List<DataParameter> parameters = new List<DataParameter>();
|
||
|
|
List<ZPFlow> resultList = null;
|
||
|
|
try
|
||
|
|
{
|
||
|
|
sql = " SELECT ORGAID AS SDEPT,ORGADESC AS SOrgaDesc FROM T_QM_ORGANIZATION ";
|
||
|
|
using (IDataSession session = AppDataFactory.CreateMainSession())
|
||
|
|
{
|
||
|
|
sql = this.ChangeSqlByDB(sql, session);
|
||
|
|
resultList = session.GetList<ZPFlow>(sql, parameters.ToArray()).ToList<ZPFlow>();
|
||
|
|
}
|
||
|
|
return resultList;
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
throw ex;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
#endregion
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|